These Terms and Conditions govern your use of the 9bets platform. Please read them carefully before registering or placing any bets. By creating an account on 9bets, you confirm that you have read, understood, and agreed to everything on this page.
Quick Summary
Policy Overview
These terms cover everything from account eligibility to payment rules. Here's a quick overview of the main areas before you read the full text below.
You must be at least 18 years old and a resident of a jurisdiction where online gaming is not prohibited. 9bets reserves the right to request identity verification at any time to confirm eligibility.
All deposits and withdrawals on 9bets are processed through verified payment methods including bKash, Nagad, and Rocket. Withdrawals are only released to the same account used for the original deposit.
All bonuses on 9bets are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Attempting to abuse bonus terms will result in forfeiture of the bonus and any associated winnings.
You are responsible for keeping your 9bets login credentials secure. Do not share your password with anyone. 9bets will never ask for your password via email, chat, or phone. Report any suspected unauthorized access immediately.
9bets provides deposit limits, session time reminders, and self-exclusion tools. Players who show signs of problem gambling may have their accounts restricted. We take responsible gaming seriously and act on it proactively.
Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on 9bets. Violations result in immediate account suspension and forfeiture of all balances.
Important: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 9bets ("we", "us", "the Platform"). By accessing or using the 9bets platform at 9bets.asia, you agree to be bound by these Terms. If you do not agree, please do not use 9bets.
By registering an account, making a deposit, or placing a bet on 9bets, you confirm that you have read and understood these Terms and Conditions in full. Your continued use of the 9bets platform constitutes ongoing acceptance of these Terms, including any updates that may be published from time to time.
These Terms apply to all services offered on 9bets, including but not limited to casino games, fishing games, keno, live dealer games, loyalty programs, and any promotional offers. If any provision of these Terms is found to be unenforceable, the remaining provisions continue to apply in full.
Note: These Terms are written in English. In the event of any conflict between a translated version and the English version, the English version takes precedence.
To open and maintain an account on 9bets, you must meet all of the following eligibility requirements:
9bets reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any bonuses claimed.
Age Restriction: Gambling by persons under the age of 18 is strictly prohibited on 9bets. We use age verification tools and reserve the right to request documentation at any time.
Each player is permitted to hold only one account on 9bets. Duplicate accounts are not allowed under any circumstances. If multiple accounts are detected belonging to the same individual, 9bets reserves the right to close all associated accounts and forfeit any balances held within them.
When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. Providing false information during registration is a breach of these Terms and may result in immediate account closure.
Verification: 9bets may require KYC (Know Your Customer) verification before processing withdrawals. This typically involves submitting a copy of a government-issued ID and proof of payment method ownership.
9bets accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit limits apply and are displayed at the time of transaction. These limits may vary depending on your account tier and verification status.
Deposits are credited to your 9bets account balance as soon as the transaction is confirmed by the payment provider — typically within 60 seconds for bKash and Nagad. 9bets is not responsible for delays caused by the payment provider's systems or network issues outside our control.
Withdrawal requests on 9bets are processed to the same payment method used for the original deposit. This policy exists to prevent money laundering and protect player funds. Withdrawals to a different account or payment method will only be considered in exceptional circumstances and require additional verification.
Standard withdrawal processing times on 9bets are as follows:
9bets reserves the right to delay or withhold a withdrawal pending identity verification, investigation of suspected fraud, or compliance with applicable regulations. Players will be notified if their withdrawal is placed on hold and given a clear reason.
Minimum Withdrawal: The minimum withdrawal amount on 9bets is displayed in your account dashboard and may vary by payment method. Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.
9bets offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, time limits, game restrictions, and maximum withdrawal caps. These specific terms are published alongside each individual promotion.
Bonus Abuse: Any attempt to exploit bonuses through systematic play, arbitrage, or coordinated strategies is considered abuse. 9bets uses automated detection systems and manual review to identify and act on bonus abuse.
All games available on 9bets operate using certified Random Number Generator (RNG) technology. Game outcomes are independently verified and cannot be influenced by 9bets, the game provider, or the player. Published Return to Player (RTP) percentages are accurate and based on long-term statistical averages.
In the event of a technical malfunction during a game session, the affected round will be voided and any stake placed will be returned to the player's account. 9bets is not liable for losses resulting from technical issues beyond our reasonable control, including internet connectivity problems on the player's side.
The following activities are strictly prohibited on 9bets and will result in immediate account suspension and potential legal action:
Consequences: Accounts found in violation of these prohibited conduct rules will be suspended immediately. All balances — including real money and bonus funds — may be forfeited. 9bets cooperates fully with law enforcement authorities in cases of suspected fraud or financial crime.
9bets reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account is being used in breach of these Terms. In cases of suspected fraud or money laundering, accounts may be frozen pending investigation.
Players may also request voluntary account closure at any time by contacting our support team. Upon closure, any remaining real money balance will be returned to the player's verified payment method within 5 business days, provided no outstanding investigations are pending.
9bets is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings at any time.
If you believe your gambling is becoming a problem, we strongly encourage you to use our self-exclusion tool or contact our support team for assistance. 9bets staff are trained to identify signs of problem gambling and may proactively reach out to players who show concerning patterns of play.
Self-Exclusion: Players who self-exclude from 9bets will have their account suspended for the chosen period. During this time, you will not be able to log in, deposit, or receive promotional communications. Visit our Responsible Gaming page for full details.
All content on the 9bets platform — including but not limited to logos, graphics, game interfaces, software, text, and promotional materials — is the intellectual property of 9bets or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any 9bets content without prior written permission.
The 9bets name, logo, and brand identity are registered trademarks. Unauthorized use of these marks in any context — including on social media, third-party websites, or printed materials — is prohibited and may result in legal action.
To the maximum extent permitted by applicable law, 9bets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. This includes, but is not limited to, loss of winnings due to technical failure, loss of data, or interruption of service.
9bets' total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
Gambling Risk: All forms of gambling carry financial risk. 9bets does not guarantee winnings and is not responsible for financial losses incurred through normal gameplay. Only gamble with money you can afford to lose.
9bets collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy. We do not sell your personal data to third parties and do not use your gaming history for advertising purposes outside of the 9bets platform.
For full details on how 9bets handles your personal information, including your rights under applicable data protection law, please review our Privacy Policy.
9bets reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Your continued use of 9bets after the effective date of any changes constitutes your acceptance of the updated Terms.
We recommend reviewing this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects when the most recent changes were made.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 9bets support team. We aim to respond to all enquiries within 24 hours.
Disputes: In the event of a dispute that cannot be resolved through our support team, 9bets will refer the matter to an independent dispute resolution body. Details of the applicable body are available on request.